The Novartis Building
Magwa Crescent West
Waterfall City
Jukskei View
Gauteng
2090

Business Operating Hours
Monday - Friday
08:00 - 16:30

General Enquiries

General Enquiries

For all general enquiries related to Sandoz, please contact our customer services team

Tel: +27 (11) 347 6600
Customer Call Centre: +27 (0) 861 726 225

[email protected]

 

Medical Enquiries

Medical Enquiries

For all medical enquiries related to a Sandoz product, please contact our medical team

Tel: +27 (11) 347 6600 

[email protected]

 

Adverse events reporting

Adverse Event Reporting

If you have experienced any effects while taking a Sandoz product, please contact our Patient Safety team to report an adverse event. 

Tel: +27 (11) 347 6600  

Email: AE reporting: [email protected] 

OR General PS queries: [email protected]

 

 

Quality complaints

Quality Complaints

If you would like to report a quality complaint about a Sandoz product, please contact our Quality Assurance team.

Tel: +27 (0) 861 726 225

[email protected]