The Novartis Building
Magwa Crescent West
Waterfall City
Jukskei View
Gauteng
2090
Business Operating Hours
Monday - Friday
08:00 - 16:30
General Enquiries
For all general enquiries related to Sandoz, please contact our customer services team
Tel: +27 (11) 347 6600
Customer Call Centre: +27 (0) 861 726 225
Medical Enquiries
For all medical enquiries related to a Sandoz product, please contact our medical team
Tel: +27 (11) 347 6600
[email protected]
Adverse Event Reporting
If you have experienced any effects while taking a Sandoz product, please contact our Patient Safety team to report an adverse event.
Tel: +27 (11) 347 6600
Email: AE reporting: [email protected]
OR General PS queries: [email protected]
Quality Complaints
If you would like to report a quality complaint about a Sandoz product, please contact our Quality Assurance team.
Tel: +27 (0) 861 726 225
[email protected]