Prescription medicines

Prescription Medicines

As a global leader in developing and delivering generic medicines, Sandoz has a comprehensive offering both geographically and in portfolio terms3...

Biopharmaceuticals

Biopharmaceuticals

Sandoz offers an unparalleled heritage in the development of biosimilars with a leading pipeline and portfolio and more than 20 years experience4,5...

Over the counter medicine (OTC)

Over-the-Counter Medicines

Sandoz offers a variety of self-care solutions, made according to the strict Novartis quality and ethical standards.6 We currently market some of the leading OTC medications in SA7

9._Theraputic_Area
9._Theraputic_Area

Therapy Areas

Our local portfolio comprises approximately 100 molecules, covering all major therapeutic areas plus a range of value-added customer and patient centric services7...

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Our Products

Our products reached an estimated 9.4 million people in South Africa in 2019.7,8 Healthcare professionals trust Sandoz as a symbol of high-quality, affordable medications9...

General Enquiries

For all general enquiries related to Sandoz, please contact our customer services team.

Tel: +27 (11) 347 6600

Customer Call Centre: +27 (0)861 SANCAL/726 225

[email protected]

 

Medical Enquiries

For all medical enquiries related to a Sandoz product, please contact our medical team

Tel: +27 (11) 347 6600

[email protected]

Adverse Event Reporting

If you have experienced any effects while taking a Sandoz product, please contact our Patient Safety team to report an adverse event. 

Tel: +27 (11) 347 6600. 

Email: AE reporting: [email protected] 
OR General PS queries: [email protected]

Quality Complaints

If you would like to report a quality complaint about a Sandoz product, please contact our Quality Assurance team. 

Tel: +27 (11) 347 6600

[email protected]

References:

  1. Data on file
  2. Sandoz. Our Work - What we do [Online]. Cited 25 Aug 2021. Available from: https://www.sandoz.com/our-work/what-we-do 
  3. Sandoz. Our Work – Prescription Medicines [Online]. Cited 25 Aug 2021. Available from: https://www.sandoz.com/our-work/prescription-medicines
  4. Sandoz. Our Work – Biopharmaceuticals [Online]. Cited 25 Aug 2021. Available from: https://www.sandoz.com/our-work/biopharmaceuticals
  5. Sandoz. Our Work – Biopharmaceuticals – Sandoz Biosimilars [Online]. Cited 25 Aug 2021. Available from: https://www.sandoz.com/our-work/biopharmaceuticals/sandoz-biosimilars 
  6. Sandoz. Our Work – Over-the-counter Medicines [Online]. Cited 25 Aug 2021. Available from: https://www.sandoz.com/our-work/over-counter-medicines
  7. TPM Data. June 2021
  8. Data on file
  9. Sandoz. About Us – Who we are – Sandoz Brand [Online]. Cited 25 Aug 2021. Available from: https://www.sandoz.com/about-us/who-we-are/sandoz-brand